Diabetes Education Services
What We Say Matters: Language that Respects the Individual and Imparts Hope | 0.75 CEs
What We Say Matters: Language that Respects the Individual and Imparts Hope | 0.75 CEs
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What We Say Matters
Language that Respects the Individual and Imparts Hope
with Coach Beverly Thomassian RN, MPH, CDCES, BC-ADM
Course credits through AMA PRA Category 1 Credits™, ACPE, ANCC, and CDR!
This course is included in our Level 4 | Advanced Level Topics
"I had my entire staff participate in the webinar and we all gained a lot from it. Thank you!" - Dawn F.
What we say matters
As educators, advocates, spouses, friends, and providers, our use of language can deeply affect the self-view of people living with diabetes every day.
Intentional communication is a powerful tool that can uncover trauma, identify barriers, and move both the provider and person with diabetes toward a greater understanding of the issues involved.
The language used in the health care setting is immensely important in determining trust, mutual respect, and meaningful long-term relationships.
Many people with diabetes have experienced injustice, trauma, and marginalization, and are often struggling with feelings of shame and blame.
Course Topics:
- Learn phrases, words, and approaches that can be left behind.
- Describe diabetes language that is respectful, inclusive, person-centered, and imparts hope.
- Discuss how to evaluate for ACE and provide trauma-informed care
- Practice communicating about diabetes using phrases free from judgment with a focus on a strength-based approach.
Course Objectives:
Upon completion of this activity, participants will be able to:
- Integrate person-centered communication, trauma-informed care, and behavior change strategies, including motivational interviewing, to address barriers to self-care and support individuals managing diabetes in complex psychosocial and medical situations.
- Conduct comprehensive assessments, such as foot risk evaluations and social determinants of health, to inform prevention and care planning in high-risk populations.
Fee: $24.99 (Group Discounts Available)
Earn 0.75 CEs
Activity Start and End Date: 7/29/2025 to 7/29/2027
Estimated time to complete the activity: 45 minutes
What We Say Matters
Language that Respects the Individual and Imparts Hope
with Coach Beverly Thomassian RN, MPH, CDCES, BC-ADM
Course credits through AMA PRA Category 1 Credits™, ACPE, ANCC, and CDR!
This course is included in our Level 4 | Advanced Level Topics
"I had my entire staff participate in the webinar and we all gained a lot from it. Thank you!" - Dawn F.
What we say matters
As educators, advocates, spouses, friends, and providers, our use of language can deeply affect the self-view of people living with diabetes every day.
Intentional communication is a powerful tool that can uncover trauma, identify barriers, and move both the provider and person with diabetes toward a greater understanding of the issues involved.
The language used in the health care setting is immensely important in determining trust, mutual respect, and meaningful long-term relationships.
Many people with diabetes have experienced injustice, trauma, and marginalization, and are often struggling with feelings of shame and blame.
Course Topics:
- Learn phrases, words, and approaches that can be left behind.
- Describe diabetes language that is respectful, inclusive, person-centered, and imparts hope.
- Discuss how to evaluate for ACE and provide trauma-informed care
- Practice communicating about diabetes using phrases free from judgment with a focus on a strength-based approach.
Course Objectives:
Upon completion of this activity, participants will be able to:
- Integrate person-centered communication, trauma-informed care, and behavior change strategies, including motivational interviewing, to address barriers to self-care and support individuals managing diabetes in complex psychosocial and medical situations.
- Conduct comprehensive assessments, such as foot risk evaluations and social determinants of health, to inform prevention and care planning in high-risk populations.
Fee: $24.99 (Group Discounts Available)
Earn 0.75 CEs
Activity Start and End Date: 7/29/2025 to 7/29/2027
Estimated time to complete the activity: 45 minutes
